Archives for category: Performance

Bob MacArthur

The serenity prayer inspires us to change those things we can control, accept what we can’t change and cultivate the wisdom to know the difference. Often, we can take control over much more of life than we initially think possible. The question becomes, how do we take charge?

Over 30 years of research and practice conducted by the Self-Management Group yields two elements that do the most to affect performance: attitude and effort. A positive attitude coupled with sustained effort yields the highest performance. Those of us who have run marathons, launched businesses, learned to live with debilitating diseases, trekked or paddled in remote places, or lived with a host of other major challenges know the importance of optimism and perseverance.

The question becomes how? How do we cultivate a positive attitude? How do we sustain our effort? Charles Duhigg provides the key in his book The Power of Habit. Habits control more of our lives than we realize, and we can change them. Four of Duhigg’s conclusions struck me.

1) The brain seeks habitual responses in order to free itself either for rest or for more complex tasks.

2) More than 40 per cent of the actions we perform each day aren’t decisions but habits.

3) Habits can be changed if we understand how they work.

4) There are keystone habits that leverage significant change in individuals, organizations and societies.

We will explore more about habits in future posts. Meanwhile, what is one habit you wish to change? Is it related to your attitude or your effort or both? Developing new habits will enable us to take charge of our personal lives and inspire the teams and organizations we lead.

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Each day the media delivers a preponderance of news that is discordant to my values. I think of the polarization of gotcha politics; the insidious and blatant strains of racism; the persecutions of righteous fanaticism, secular and religious; the degradation of domestic violence; the myriad manifestations of a self-absorbed culture.

Trying to understand I turn first to what motivates us as human beings. Historically it has been to avoid pain and to seek pleasure. At the core of each is fear, fear of being hurt or not being worthy. Fear of not being hurt is certainly basic to our survival, but once we are safe does fear suffice? On the other hand, can the constant quest for pleasure supplant our fear of never being good enough?

Viktor Frankl and more recently Daniel Pink identify other motivators: the search for meaning (purpose), autonomy (independence) and mastery (control and the pursuit of excellence). For many of us having purpose in our lives and being able to control our destiny are inspirational motivators.

Whatever drives us as human beings, the code words for me are this: do we look at life as either/or, or do we embrace it as both/and? The former view says that one of is right and the other wrong; for one to win the other must lose. Both/and acknowledges that each of us holds a truth and that we are tethered; “winning” accrues benefit to both.

Embracing both/and is to appreciate paradox, the reality that two apparently contradictory assertions can be true at the same time. Both/and also recognizes nuance, the subtle layers of meaning that reveal a richer reality. Whether or not we are able to arrive as a species, the path to a higher consciousness follows the route of both/and.

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The chant of the little engine that could is a child-like reminder of the role expectations play in performance. Henry Ford put it this way: Whether you think you can, or you think you can’t–you’re right.

In training for my coaching certification I was introduced to a model developed by the Self Management Group. Performance is the result of the interaction of Talents, Opportunities and Habits. Talents are our inherited potential. We can develop it up to a point. We can prepare ourselves to take advantage of Opportunities, but we are dependent upon if and when they come along. The greatest leverage in the performance equation comes from our Habits. The dynamics over which we have the most control, habits influence whether and how we expand our talents and manage opportunities.

There are two kinds of habits that influence performance, habits of thought and habits of behavior; our attitude and our effort. Pulling a long train of cars up and over a mountain pass was a huge challenge for the little engine. With an optimistic attitude and a sustained effort she did it!

Returning to expectations, how many of us limit our potential by expecting too little of ourselves? And how many of us pass on the sustained effort it takes to pull an apparently heavy load?

Let’s ask ourselves. What train load of cars awaits our engine? What attitude will serve us best in hitching up? What will it take to move forward each day a little bit at a time until we reach the top of our mountain pass?

What do you fear?  Maybe the best way to deal with it is to lean into it.

It was minus ten degrees this past week – not unusual for winter in New Hampshire. Those of us accustomed to this climate know that we must be aware of two consequences: frostbite and hypothermia.

Exposed flesh freezes quickly when the temperature dips below zero (F). The likelihood increases dramatically when you add wind to the equation.  Freezing flesh kills it, leaving dead or damaged tissue when it is re-warmed.

If the body itself cools down below a certain point, critical functions are at risk and begin to shut down.  This is called hypothermia.  Without warming death is inevitable.

A survival technique I learned in Outward Bound years ago requires you to burrow in the snow to stay warm.  It is counterintuitive, a fact that has a great lesson to teach us about life and our fears.  One day I built an igloo out of blocks of snow and ice and slept in it that night.  The temperature outside dropped to -15 (F).  The temperature inside the igloo was 15 degrees.  While I was dressed warmly for my experiment, those 30 degrees could be the difference between life and death for someone less prepared.

I dare say few of us will try this stunt.  On the other hand, every one of us faces harsh realities and the consequences of our fears.  The lesson here may be: rather than let our fears freeze us, we should lean into them in order to reduce their hold on us.

The Boston marathon took place last week on one of the hottest days in its history.  Having run it in 2003, I have some appreciation for what it takes to qualify and to complete it.  More than a marathon, it is metaphor, which is why many people do it.

Emblazoned across the 2003 poster that hangs in our workout room is a phrase that I see every time I step onto the treadmill.  Everything you ever needed to know about yourself you can learn in 26.2 miles.

Some of the lessons to be learned by extending oneself physically include: setting personal goals for the event; discovering the training discipline that works for you to meet those goals; persevering through the days when you don’t feel like it; listening to what your body is telling you; and stretching your body to do more than it ever has before.  At some point you realize that the physical challenges are really just the tools for training your mind to be positive in attitude and consistent in effort.

Each of us has much to learn from our own versions of 26.2 miles.  What are your metaphors?  Starting your own business?  Releasing a fear that has defined you most of your life?  Committing to a relationship?  Raising children?  Caring for animals?  Speaking from the podium or performing on stage?  And what are the small steps you are taking each day to build your attitude and effort for success?

Whatever your marathon, I encourage you to embrace it whole heartedly, and I salute you for going for it!  Stretching your comfort zone in service to your purpose and passion can provide everything you ever needed to know about yourself.

“To affect the quality of the day, that is the highest of arts.”  Thoreau’s familiar quote introduces the theme of this blog, performance.  How can we act in ways that will move us toward achieving our goals? 

Whether at work or play our best performance at any given task does not guarantee the results we seek.  There are just too many factors beyond our control…our supervisor, the economy, the weather, natural disasters and illness, to give some examples.  On the other hand, if we do not perform well, it is even less likely that we will get the results we want.

There are two habits that make the biggest difference in our performance.  The good news is that they are also the two dynamics in life over which we have the most control, and we can cultivate them.  The first is our attitude.  The second is our effort.  Quite simply, the more we approach circumstances with our glass half full, the more effectively we perform.  And, the more time we devote to honing our skills, the better we become in delivering them.

We will explore more about attitude and effort in future posts.  Meanwhile, why don’t you take your own pulse?  On a scale of 1-10 with 1 being totally negative and 10 being totally positive, how do you rate your overall attitude today?  Where do place yourself on the effort scale?  Maybe this little exercise can serve as a gentle reminder.  Taking more control over our attitude and effort is how we affect the quality of each day, one day at a time.