Archives for category: Leadership

This past week I learned to administer the EQ-i 2.0, a leading assessment of emotional intelligence (EI). During my training I came across a stunning statistic: 72% of the reasons leaders fail are attributable to their neglect of two factors – interpersonal relationships and self-management.  These are building blocks of emotional intelligence.

In his book, What Got You Here Won’t Get You There, Marshall Goldsmith identifies 20 specific behaviors that senior leaders often exhibit to their detriment.  Below are a few examples.  Do any of them sound familiar?

  • Adding too much value: the overwhelming desire to add our two cents to every discussion.
  • Making destructive comments: the needless sarcasms and cutting remarks that we think make us sound sharp and witty.
  • Passing judgment: : the need to rate others and impose our standards on them.
  • Speaking when angry: using emotional volatility as a management tool.
  • Refusing to express regret: the inability to take responsibility for our actions, admit we’re wrong, or recognize how our actions affect others.

Whether we are in formal leadership positions or “merely” leading our lives, we do well to pay attention to the ways we manage ourselves and the impact of our behavior on others.

We can begin by identifying one habit that we would like to change.  We can then ask ourselves, what is one small step I can take to begin changing it?  Then, as Marshal Goldsmith prescribes for the CEOs whom he coaches, we can “go public” by telling the person(s) most affected that we are committed to changing that behavior.  Finally, we can ask for their support by gently reminding us when we fall short and affirming us as we change.  Doesn’t this process seem like the emotionally intelligent thing to do?

Warren Buffett’s recent quote in an interview on CNBC got my attention.  “I could end the deficit in five minutes.  You just pass a law that says that anytime there is a deficit of more than 3%, all sitting members of Congress are ineligible for re-election.”

The same email that introduced Buffett’s quote proposed The Congressional Reform Act of 2011.  It’s contents are seven simple principles.

  1. No tenure / no pension  –  a congressman collects a salary while in office and receives no pay when they are out of office.
  2. Congress (past, present and future) participates in Social Security – all funds in the Congressional retirement fund move to the Social Security system immediately.  All future funds flow into the Social Security system, and Congress participates with the American people.   It may not be used for any other purpose.
  3. Congress can purchase their own retirement plan – just as all Americans do.
  4. Congress will no longer vote themselves a pay raise – Congressional pay will rise by the lower of CPA or 3%.
  5. Congress loses their current health care system and participates in the same health care system as the American people.
  6. Congress must equally abide by all laws they impose on the American people.
  7. All contracts with past and present Congressmen are void effective 1/1/12.

Since it is unlikely that Congress would initiate such legislation, we should think of a constitutional amendment.  It may not be too far-fetched.  The 26th amendment (granting 18 year olds the right to vote) took only 3 months and 8 days to be ratified!  Why?  Simple!  The people demanded it.  That was in 1971…before computers, e-mail and cell phones.

Of the 27 amendments to the Constitution, seven (7) took one year or less to become the law of the land, all because of public pressure.

What do you think?

According to a recent study reported in an article by David Kocieniewski in today’s NY Times, 25 top US companies paid more to their leaders in 2010 than they paid to the federal government in taxes.  What’s wrong here?

The companies that include eBay, Boeing, General Electric and Verizon averaged $1.9 billion each in profits.  A variety of shelters, loopholes and tax reduction strategies, however, allowed the companies to average more than $400 million each in tax benefits.   Verizon, which earned $11.9 billion in pretax US profits, received a federal tax refund of $705 million.  The compensation package of the company’s CEO was $18.1 million.  EBay reported pretax profits of $848 million and received a $113 million federal refund.  EBay’s CEO collected a compensation package worth $12.4 million.

A spokesman for the research group that conducted the study, commented: “Instead of sharing responsibility for addressing our nation’s fiscal challenges, corporations are rewarding CEOs for aggressive tax avoidance.”

What’s wrong here in terms of the values that drive certain leaders?  What’s wrong here in terms of shared “sacrifice” for closing the deficit?  Do you think the Congressional committee of 12 will recommend adjustments to this situation as part of their package of recommendations?

Like many people I have been deeply troubled in the past several months by the behavior of politicians in this country and the entourage of special interests that feed them.   If not lost already, we seem to be losing our way as human beings, citizens and leaders.  If this is the model of our democracy, we should not be surprised that others turn away.

During this time I have read Dan Millman’s Way of the Peaceful Warrior.  In the book Dan’s mentor asks two questions.   What time is it? and Where are we?   He accepts only two answers as correct —  Now and Here.

Warrior energy is often associated with fighting and violence.  Examples abound, from the literal warfare being waged around the globe today to the virulent polarization between political, religious, economic and cultural camps.

Fortunately, the warrior archetype also includes qualities that may be harnessed for peace — showing up, being aware and taking compassionate action.  Peace begins here and now within each of us, as we commit to being mindful in the moment, clear in establishing the yes and no boundaries of what we will tolerate, courageous in acting and loving in the way we conduct ourselves.

In her book The Four Fold Way Angeles Arrien identifies three kinds of power — the power of position, the power of communication and the power of presence.   The archetype of the Warrior requires us to use power in an enlightened way that incorporates integrity, alignment of speech and action, honor and respect and serves humanity fairly and justly. 

Arrien leans to the power of presence, which draws on our spiritual wellsprings within.  It is the energy of the peaceful warrior.  It is the place where each of us can begin.  Empowering ourselves now and here may just inspire others to do the same.

The June issue of Ode magazine has an interview with Deepak Chopra on his latest book, The Soul of Leadership.   Several insights jumped off the page.   Here are three for your reflection.

  1. The link between spirituality and leadership is palpable.  “A great leader is an agent of change who has clarity of vision and knows how to make that vision a reality.   Such a person comes from a level of core consciousness, which is what we call soul.”
  2. Each of us can become a leader if we choose.  Our leadership can affect many people or those who fall within our immediate circles of influence.
  3. In addition to being grounded in soul, the key to effective leadership lies in “building careful, caring, compassionate relationships…people want their leaders to offer them hope, trust and stability but also to maximize their own strengths.”

For those of us who are interested in results, Chopra cites studies of worker engagement. 

Data shows that disengaged workers in the U.S. cost about $380 billion a year.  If you and your colleagues ignore someone, that person’s disengagement goes up to about 45 percent.   If you don’t ignore them but criticize them, it falls to 20 percent because people would rather be criticized than ignored.

If you notice their strengths and put them in the right place where they can use their strengths, disengagement falls to less than 1 percent.  So the bottom line is totally dependent on how engaged people are.

A couple of next steps for all of us might be to ask ourselves:  What am I doing to nurture my soul?  Am I leading from my soul?   How well am I engaging those I care most about and those with whom I work?